Terms & Conditions | Infinite Travel Group

INFINITE TRAVEL GROUP, LLC TERMS AND CONDITIONS

The following information provides the traveler(s) with important trip navigation regarding his/her trip. It also outlines the policies and procedures of Nexion, LLC (NEX)/Infinite Travel Group, LLC (ITG). The terms traveler(s), guest, companion, you, your or any other directive is defined as the purchaser, consumer and/or responsible party or guest(s) and applies to the terms and conditions herein. Please read this document carefully and in its entirety.

Your purchase is additionally subject to the terms and conditions as indicated in the supplier(s) reservation confirmation(s), printed brochure(s) and/or supplier’s online website(s) as well as the Terms & Conditions herein set forth by Nexion, LLC (NEX)/Infinite Travel Group, LLC (ITG), including the following conditions:

COVID-19/VIRUS ASSUMPTION OF RISK

The traveler(s) acknowledges that an inherent risk of exposure to the disease COVID-19 (as defined by the World Health Organization and any strains, variants, or mutations thereof) and SARS-CoV-2 (the virus that can cause COVID-19), and any other communicable or infectious disease, exists in any public place where people are present. “Communicable disease” means any disease or illness caused by microorganisms such as bacteria, viruses, parasites, or fungi that can be spread, directly or indirectly, from one person to another. “Infectious disease” means any disease or illness caused by microorganisms such as bacteria, viruses, parasites, or fungi that enter the body, multiply, and can cause an infection. COVID-19 is an extremely contagious communicable disease that can lead to severe illness and death. No precautions can eliminate the risk of exposure to COVID-19, and the risk of exposure applies to everyone. The traveler(s) acknowledges the risk of exposure to COVID-19 and any other communicable or infectious disease including the risk of exposure to others they encounter, even if they are not experiencing or displaying any symptoms of illness. By visiting each destination and/or participating in transportation, activities, tours, meetings and events, the traveler(s) agree to voluntarily assume all risks related to the exposure to COVID-19 and any other communicable or infectious disease, including illness, injury, or death of the traveler or others, and including without limitation, all risks based on the sole, joint, active, or passive negligence of any of the Released Parties. All travelers are responsible for identifying the appropriate vaccination requirements for entry and exit to enter any country they will be visiting and acknowledge that their travels are entirely voluntary.

The traveler(s) agree to hold Nexion, LLC (NEX) and/or Infinite Travel Group, LLC(ITG) and its agents, employees, officers, directors, associates, affiliated companies, and subcontractors harmless and free of responsibility from and against any and all liability, actions, causes of action, injuries, exposure, medical conditions, debts, suits, claims, and demands of any kind which may arise out of or in connection with any travel component, contact, destination or accommodation, supplier or provider of travel services provided by Nexion, LLC (NEX) and/or Infinite Travel Group, LLC. You agree to abide by their safety practices, determinations, and policies relating to all decisions, cessations, suspensions, refunds, credits, payments or any other trip interruption, cancellation or delay due to Covid-19 or any other known or unknown pandemics or epidemics.

TRAVELER RESPONSIBILITIES

Traveler(s) are responsible for reviewing all documents and itineraries in its entirety upon receipt. If there are any discrepancies, additions, corrections, or questions regarding the accuracy of the traveling documents/confirmations, the traveler(s) are to notify Infinite Travel Group, LLC immediately.
All traveler(s) names must be provided to Infinite Travel Group, LLC and spelled exactly as it appears on the traveler’s government documents (i.e., birth certificate, driver’s license, passport, etc.). Failure to provide correct personal information will result in change/cancellation fees.
Passports must be valid for at least 6 months past the travel return date, many countries may deny entry with valid passports that expire under the 6-month window. NEX/ITG recommends renewing any passport at least 6 months before the passport expiration date.
Documents: Domestic — valid government issued photo ID. International — NEX/ITG recommends that each traveler obtain a passport with proper visa (if applicable). It is the traveler(s) responsibility to obtain necessary documents and/or visas and releases NEX/ITG from liability for incomplete, invalid or lack of proper traveling documents.
It is the responsibility of the traveler(s) to know and secure all proper visas and/or traveling documentation required for entry into another country prior to departure. Please visit http://travel.state.gov for more info.
Traveler(s) are responsible for reconfirming and/or checking in to all airline reservations before travel: 24 hours for domestic and 72 hours for international. Reconfirmation is mandatory for international flights. Failure to use all ticketed segments may result in automatic canceling of all continuing and return flights. Duplicate bookings may result in automatic canceling of all flights.
It is recommended that all travelers check in at the airport 1.5 to 2 hours in advance for domestic flights and minimum 3 hours for international flights.
Security and flight issues can be accessed at www.faa.gov/ and through the various individual airline websites.
For international country entry requirements, traveler warnings and advisories, it is recommended that traveler(s) visit https://travel.state.gov/.
Customs Information: Please visit the Customs Department website at www.cbp.gov/.
Prescription Medicines: It is recommended that all prescription medicines are kept in the original bottles and only enough taken to be consumed while traveling. Check with your physician to see if any are narcotic based. If so, request your physician to provide you with a notarized letter on letterhead listing medications and reason for taking. A printout from your pharmacy for all prescriptions, stating their use is highly recommended.
It is the responsibility of each traveler to complete the protocols set in place by each country regarding entry/exit requirements, medical information about vaccines and diseases, and to adhere with any vaccination requirements related to COVID-19 or any other communicable or infectious diseases. You can gather information by calling your county health department, physician or visiting https://travel.state.gov/.

LIMITATIONS

Infinite Travel Group, LLC is not responsible for any cancellation fees, changes, errors or omissions or any supplier’s change of terms or conditions in part or in whole.
Cancellations due to the inability to provide or secure adequate traveling documentation, including, but not limited to nationality, age, heath, adequate insurance coverage or ability, may result in additional fees, cancellation, forfeiture and/or penalties.
Infinite Travel Group, LLC is not responsible for any trip cancellations, delays, or refusal of entry into any country or territory, including, but not limited to, carrier delays, trip and/or supplier cancellation, international travel advisory alerts, refusal or denial of boarding, international customs or border disputes, terrorism, safety concerns, epidemics/pandemics, weather, inadequate or incomplete travel documentation, nationality, background, affiliation, health, medical or vaccination requirements, pregnancy, child support issues and/or criminal history.
Travel insurance is offered and available from Infinite Travel Group, LLC and is highly recommended for all traveler(s) and should be purchased within 21 days of first deposit to obtain the most coverage available. Insurance may be required to enter certain regions or countries. Failure to purchase adequate coverage may deny entry resulting in added expense to the traveler(s).
It is the sole responsibility and decision of the traveler(s) to waive or purchase adequate travel insurance, understand, accept, and agree to the policy’s terms, benefits, coverages, as well as limitations of travel insurance offered or purchased through Infinite Travel Group, LLC.
Infinite Travel Group, LLC is not responsible, nor liable, for failure to obtain adequate and sufficient travel insurance and makes no guarantee or interpretation of plan benefits, claims, and/or decisions, either verbally, implied, or in writing.
All decisions on claims, including, but not limited to, denial, financial and medical, made by the insurance company is at the discretion of the insurance company. Infinite Travel Group, LLC does not have any decision in the decision made by the travel insurance company; therefore, ITG will not be held responsible and free of liability from all claim decisions.
Infinite Travel Group, LLC does not suggest, infer, or claim any destination or travel type to be completely safe and without risk. It is the sole responsibility of the traveler(s) to be alert, diligent and maintain safe actions while traveling.
All traveler(s) that book through Infinite Travel Group, LLC personally assume all risks for themselves, as well as their traveling families, partners and/or guests, and hold Infinite Travel Group, LLC not responsible, nor liable for any claims, injuries, loss, criminal activity, or theft that may occur.

TRAVEL PROTECTION & INSURANCE

TRAVEL INSURANCE: Travel insurance is strongly recommended for all travelers, payable after their first deposit/payment for travel arrangements, to obtain coverage for themselves/travel companions/family members to mitigate unforeseen travel issues such as cancellations, interruptions, delays, medical expenses, and emergency medical transportation. Certain conditions/restrictions may apply to coverages based on the policy purchased and agreed to. Nexion, LLC/Infinite Travel Group, LLC is not responsible for underwriting decisions on all claims made by traveler(s) to neither the insurance company nor any implied coverage by Infinite Travel Group, LLC. All claims must be submitted by the traveler to the insurance company and/or underwriter and must meet all requirements set forth by the insurance policy’s declaration of coverages. It is the traveler(s) responsibility to properly secure adequate travel insurance and fully understand the policies limitations, benefits, and coverages, and waive all liability and/or responsibility to Nexion, LLC/Infinite Travel Group, LLC by denying to purchase or obtain adequate insurance. Failure to sign any travel insurance waiver form, does not free, grant, or protect the traveler(s) and their accompanying guests from the responsibility from the risks or claims assumed and associated with the travel arrangements contracted with Nexion, LLC/Infinite Travel Group, LLC.

MINORS & PREGNANCY

MINORS – If you are traveling with minor(s) as a single parent or guardian, it is important and necessary to have a notarized letter of consent signed by the other parent or guardian authorizing you to take the minor(s) out of the country and to provide authorization for medical attention and care. Many cruise lines, tour operators, airlines and/or countries traveled to may detain or prohibit departure/arrival/boarding without adequate documentation of guardianship/power of attorney. Parents or guardians with sole custody of minor(s) must acquire proper documentation stating that they do not need the other parents’ permission to travel. Failure to provide the necessary authorization and obtain the proper documents is the sole responsibility of the traveler and will be liable for all delays, expenses and cancellation fees incurred.
PREGNANCY – if you are pregnant, please be aware that most cruise lines and travel suppliers have strict policies regarding guests that are pregnant. Any guest that is pregnant may not be able to travel past the 24th week of pregnancy. Any traveler(s) or their companions that are refused travel by any supplier or travel provider contracted through Infinite Travel Group, LLC or its affiliates, may be refused boarding or encounter denial of services without refund and will be liable for all cancellation charges as outlined by the suppliers’ terms and conditions. Travel Suppliers have extremely strict policies regarding pregnancy, and it is the traveler(s) obligation to disclose their condition and term as well as understand the risks associated with pregnancy and travel.

DISCLAIMER OF LIABILITY

Nexion, LLC/Infinite Travel Group, LLC, in good faith, is acting as an intermediary only between internet or off-line suppliers/providers and traveler(s) for purchases of travel-related services and products that are not directly supplied by Nexion, LLC/Infinite Travel Group, LLC such as (but not limited to) air and ground transportation, hotel/resort accommodations with or without meals or other inclusions, tours, cruises, vacation packages, travel insurance, travel-related products, etc.
Nexion, LLC/Infinite Travel Group, LLC researches a variety of suppliers and their products for each trip request, selecting for recommendation those off-line and internet suppliers who meet the client’s best needs. We attempt to recommend well-known and reputable suppliers, but we have no control over any supplier and do not participate in running their businesses, their policies and procedures, or their terms and conditions. Travelers shall hold Nexion, LLC/Infinite Travel Group, LLC harmless and not responsible for any omissions, errors, or acts (known or unknown) committed by any travel supplier, their sub-suppliers, or employees. This includes (but is not limited to) any internet supplier, hotel/resort, car rental agency, airline, rail pass supplier, motor coach company, tour operator, cruise lines, or vacation packager. Nexion, LLC/Infinite Travel Group, LLC does not warrant or guarantee the services, quality, or products of any travel supplier, their sub-suppliers or employees or their quality of service, products, rates, bookings, reservations, connections, scheduling or safe handling of traveler (s) personal belongings, or their safety/security procedures for traveler(s). Traveler(s) shall hold Nexion, LLC/Infinite Travel Group, LLC harmless and not responsible for supplier failure to comply with any /all domestic and/or international laws, breach of contract, failure to provide paid-for reservations, intentional or unintentional acts or omissions that result in (but are not limited to) loss/damage/delay/inconvenience/injury to traveler (s). Nexion, LLC/Infinite Travel Group, LLC shall be held harmless and not responsible for the insolvency, receivership, bankruptcy, liquidation, or similar condition (known or unknown) of any travel supplier.
Travelers are responsible for obtaining and holding safe all supplier documents/travel documents/money/travelers checks/credit cards before/during travel, contacting health professionals regarding inoculation and vaccine requirements, obtaining the necessary inoculations and vaccines. Traveler(s) willingly and voluntarily release Nexion, LLC/Infinite Travel Group, LLC from the responsibility of checking and verifying existing flight schedules, all passport/visa/vaccination and/or other entry requirements for each destination or stop-over destination in route.
Traveler(s) shall hold Nexion, LLC/Infinite Travel Group, LLC harmless and not responsible for anything out of our control before/during/after travel that causes traveler inconveniences, pain or suffering such as (but not limited to) expected/known or unexpected/unknown trip interruptions/delays, documents lost in transit from supplier to Nexion, LLC/Infinite Travel Group, LLC or to client from Nexion, LLC/Infinite Travel Group, LLC, safety and security issues and conditions to/at/from destination(s), other traveler(s), compliance with domestic and international laws, any and all incurred injuries, damages to personal property, inconveniences caused by (but not limited to) suppliers, civil/social/labor unrest and/or disputes, climatic weather conditions, acts of god, Pandemics & epidemics, terrorist activities, condition of supplier equipment, construction failures or difficulties, hotel/resort/ship/vehicle/plane conditions, judgment errors by a supplier/sub-supplier/or any supplier employees, any and all conditions/circumstances that do not allow travel to take place, abnormal conditions or developments, any risks or conditions (known or unknown) taking place before/during/after travel or any other actions, omissions, or conditions.
Traveler(s) shall hold Nexion, LLC/Infinite Travel Group, LLC harmless and not responsible for any liabilities incurred by credit card holders from any credit card unauthorized use, fraudulent, unscrupulous acts committed by any persons resulting from releasing credit card information to internet companies or off-line suppliers by Nexion, LLC/Infinite Travel Group, LLC or by website visitors to hold, obtain, or book reservations or purchase travel-related products. All money and/or credit card information given to Nexion, LLC/Infinite Travel Group, LLC to make off-line reservations is directly passed on to suppliers, except for agent commissions and fees, if applicable. Nexion, LLC/Infinite Travel Group, LLC is not responsible for refunds of any money due to traveler(s) by any travel supplier(s) or for increased charges by any supplier(s). Any refunds due to traveler(s) are due from suppliers and any refunds issued to traveler(s) from suppliers and received by Nexion, LLC/Infinite Travel Group, LLC shall be forwarded to the client, less any fees or money owed to Nexion, LLC/Infinite Travel Group, LLC.
Nexion, LLC/Infinite Travel Group, LLC’s responsibility and obligations to a client booking off-line are limited to making every effort to find reasonable pricing per the client’s travel request, making approved reservations for clients – including forwarding timely payments to suppliers via check or client credit card information provided by client to suppliers, informing clients of any pre-or-post departure reservations changes made known to Nexion, LLC/Infinite Travel Group, LLC by suppliers, checking travel documents before they are issued to clients, and forwarding travel documents received by suppliers to clients in a timely manner, assistance with any traveler(s) requests for additional information not outlined in these terms and conditions concerning, but not limited to destination information, country entry requirements, supplier terms and conditions, documents needed for travel. Nexion, LLC/Infinite Travel Group, LLC shall be held harmless and not responsible for all internet bookings made by Nexion, LLC/Infinite Travel Group, LLC or by visitors to the website. All purchases made through online companies/providers on the Nexion, LLC/Infinite Travel Group, LLC website are deemed to be transactions between the purchaser and supplier/provider. Purchasers are deemed by the internet suppliers/providers as the clients of the supplier, any disputes must be made directly to the supplier and not Nexion, LLC/Infinite Travel Group, LLC.
It is the policy of Nexion, LLC/Infinite Travel Group, LLC to only make offline reservations for clients who agree to and sign these terms and conditions and who, if applicable, have completed and signed a credit authorization form. Persons making online purchases may consider themselves duly informed.

FEES & POLICIES

These fees are assessed by the supplier and/or Nexion, LLC/Infinite Travel Group, LLC and are automatically charged to the traveler and its form of payment. Please read all suppliers Terms and Conditions completely.

Airline charges for Re-ticketing/Re-issue of tickets; Airline Cancellation Fees, Escort for Minor Child Traveling Alone, Baggage Policies, etc.: Varies depending upon airline and destination.
Hotel/Resort Cancellation Deadlines vary, depending upon the supplier. Credit card information must be given to the hotel/resort at time of booking as a guarantee. Hotel or Resort charges for “No Shows/No Cancellation by Deadline” usually result in your credit card being charged for 1 night plus tax by the hotel/resort unless booking is made under prepaid terms which can result in loss of total amount charged. Deadlines will be supplied at the time of quote or automatically with the preliminary itinerary.
Rental Car Possible charge for “No Show/No Cancellation” on pre-booked rentals is usually 1 day plus tax and is charged by the car rental company. Adequate insurance must be obtained by the traveler for the full period of the automobile rental and charges and fees, damage and loss is fully assumed by the traveler(s) listed on the rental agreement.
Car Reservations sometimes require prepayment or a credit card guarantee. If the reservation is not cancelled by the cancellation deadline, you will incur penalty fees. Car reservations require a major credit card (not debit) at time of pickup. Traveler(s) are responsible for adequately insuring their vehicle rental and Nexion, LLC/Infinite Travel Group, LLC will not be liable or responsible for any damages, charges, tolls or any other expenses that may incur prior, during or after return of the vehicle to the rental agency.
Cruise Tour Company/Vacation Package Supplier Policies and Terms/Conditions vary between suppliers. Information will be supplied at the time of quote or automatically when the preliminary itinerary is sent to you.
Air Bookings may have flight restrictions: a change in carrier, flight, time, routing could result in penalty fees and an increase in fare cost.
Lost or Stolen Tickets requiring a ticket reissue will result in re-ticket fees and the cost of new tickets. If tickets are found and returned to airline, a refund may be issued for cost of tickets.
Check-In. If you arrive at an airline ticketing or passenger check in counter with your confirmed ticket/passenger receipt and find that the airline shows no reservation for you, do not leave the counter. If the status box located in the middle of the tickets, next to the date shows “OK” for your flights, the airline must accommodate you on the flight, find you a substitute flight or pay you denied boarding compensation. If necessary, speak to a supervisor.
Hotel Rooms are usually booked on a guaranteed payment basis with your credit card being used as a guarantee. If you change or cancel your plans without notifying the hotel by their cancellation deadline, you will incur penalty fees and/or cancellation charges. Resort fees are additional and typically added to all stays by the property at time of check-out and are the responsibility of the traveler(s).
Cruise, Tours/Packages Cost can change without notice due to international currency fluctuations, tariff changes, or increase in operational cost. Group packages are based upon a minimum number of passengers. If the number of passengers falls below minimum required, a surcharge and increase in rates may be imposed upon all remaining passengers. Cancellation fees will apply to persons who cancel. Your purchase is subject to the terms and conditions as indicated in the cruise line brochure.

MARKETING

Infinite Travel Group, LLC periodically communicates to their clients via email with marketing, and promotional offers from travel suppliers and vendors. By agreeing to these terms and conditions, you agree and authorize Infinite Travel Group, LLC to communicate and market to your email address.

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address to:

Send information, respond to inquiries, and/or other requests or questions.
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM we agree to the following:

NOT use false, or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at monique@infinitetravelgroup.com. Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

ARBITRATION

This contract shall be governed by the laws of the State of Florida. Any disputes will be heard by the appropriate federal and/or state courts located in Orange County, Florida. If the court’s decision falls in favor of Nexion, LLC/Infinite Travel Group, LLC, all legal costs will be paid by disputer.

FORCE MAJEURE

Nexion, LLC/Infinite Travel Group, LLC shall not be liable for any failure of or delay in the performance of this Agreement for the period that such failure or delay is due to causes beyond its reasonable control, including but not limited to acts of God, pandemics & epidemics, war, strikes or labor disputes, embargoes, government orders or any other force majeure event. The traveler(s) and their accompanying guests accepts full understanding and responsibility and holds Nexion, LLC/Infinite Travel Group, LLC harmless and from responsibility for any injury, claims, damage to property, losses, or financial liability incurred beyond the control of Nexion, LLC/Infinite Travel Group, LLC.

RELEASE

You understand and agree that prior & during your travel trip, there will be risks inherent in such travel, such as risks of negligence by physicians, hospitals, and other providers of medical services. In consideration of Nexion, LLC/Infinite Travel Group, LLC work in making travel arrangements, YOU HEREBY EXPRESSLY ASSUME ALL RISKS, and to the extent permitted by law, the risk of negligent acts or omissions of Nexion, LLC/Infinite Travel Group, LLC in recommending or making such travel arrangements, and YOU HEREBY EXPRESSLY AGREE TO FOREVER RELEASE, DISCHARGE AND HOLD NEXION, LLC/INFINITE TRAVEL GROUP, LLC and its agents, employees, officers, directors, associates, affiliated companies, and subcontractors HARMLESS against any and all liability, actions, causes of action, debts, suits, claims, injuries and demands of any and every kind and nature whatsoever which you now have or which may hereafter arise out of or in connection with your trip. THE TERMS OF THIS AGREEMENT SHALL SERVE AS A COMPLETE RELEASE AND EXPRESS ASSUMPTION OF RISK for yourself, your heirs, assignees, administrators, executors, all members of your traveling partners, and family, including any minors or guests accompanying you. YOU HAVE READ AND FULLY UNDERSTAND THE PROVISIONS AND THE LEGAL CONSEQUENCES OF THIS RELEASE AND ASSUMPTION OF RISK, AND YOU HEREBY AGREE TO ALL OF ITS CONDITIONS. YOU ACKNOWLEDGE THAT NEXION, LLC/INFINITE TRAVEL GROUP, LLC HAS RECOMMENDED THAT YOU HAVE YOUR ATTORNEY REVIEW THIS RELEASE PRIOR TO YOUR SIGNING IT.

AGREEMENT & INDEMNIFICATION

BY SIGNING THIS AGREEMENT, THE SIGNOR ACKNOWLEDGES THAT HE/SHE UNDERSTANDS AND ACCEPTS THESE TERMS AND CONDITIONS AND VERIFIES THAT HE/SHE IS ACTING AS A REPRESENTATIVE FOR HIM/HERSELF AND FOR ALL TRAVEL COMPANIONS AND HAS THE LEGAL RIGHT AND AUTHORITY TO SIGN FOR HIM/HER SELF AND FOR ALL TRAVEL COMPANIONS. NEXION, LLC/INFINITE TRAVEL GROUP, LLC SHALL BE HELD HARMLESS AND NOT RESPONSIBLE FOR ANY RESULTING DISPUTES OR ACTIONS TAKEN BY FELLOW TRAVELERS ARISING DUE TO THE SIGNOR AGREEING TO AND SIGNING THIS CONTRACT. ANY DISPUTES OR RESULTING ACTIONS ARE BETWEEN THE SIGNOR AND TRAVELING COMPANION(S). SIGNOR ACKNOWLEDGES AND AGREES THAT IT IS HIS/HER RESPONSIBILITY TO INFORM COMPANION TRAVELER(S) OF THESE TERMS AND CONDITIONS AND TO GIVE THEM A SIGNED COPY SHOWING THE TERMS AND CONDITIONS TO WHICH THEY SHALL BE BOUND.

NEXION, LLC/INFINITE TRAVEL GROUP, LLC IS NOT RESPONSIBLE FOR ISSUING SEPARATE TERMS AND CONDITIONS TO EACH TRAVELER BOOKED/LISTED UNDER ONE OR MORE RESERVATION.

Infinite Travel Group, LLC – FL SOT# ST42418
monique@infinitetravelgroup.com ~ 407-489-1537 ~ www.infinitetravelgroup.com
An Affiliate of NEXION, LLC, SOT #38545

Contact Us